How to Activate Your SiFi Card

How to Activate Your SiFi Card

🔑 Steps to Activate Your Card


Step 1: Open the Cards section in the SiFi app (mobile or web).

Step 2: Find your card under the Pending Activation tab.

Step 3: Select Activate to begin.

  • If you no longer need the card, you can choose Reject instead.


Step 4: Review your card details.

  • For physical cards, enter the last 4 digits of the card number.

    ⚠️ You can only activate a physical card once it has been delivered to your address.


Step 5: If your name on the card exceeds 21 characters or contains special characters, you’ll be prompted to edit it.

Step 6: Set and confirm your card PIN.

Step 7: Complete the OTP verification (sent to your registered phone/email).


Step 8: You’ll receive a confirmation call:

  • Press 1 → Activate the card.

  • Press 2 → Cancel activation.


⚠️ If activation fails, select Retry to receive the call again.


💬 Need help? Contact our support team at support@sifi.sa.


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